Shipping Policy
Shipping Policy
Thank you for shopping with Luxora Worldwide. This Shipping Policy outlines how orders are processed and delivered to our customers.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
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If we experience a high volume of orders, processing may take slightly longer.
Customers will receive a confirmation email once their order has been successfully placed.
2. Shipping Time
Estimated delivery times depend on your location:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier and customs procedures.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
From time to time, Luxora Worldwide may offer free shipping promotions.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Tracking updates may take 24–48 hours to appear.
5. International Shipping & Customs
For international orders:
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Customers may be responsible for customs duties, taxes, or import fees required by their country.
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Luxora Worldwide is not responsible for delays caused by customs authorities.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
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We may not be able to guarantee delivery.
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Additional shipping charges may apply if the order needs to be reshipped.
7. Lost or Stolen Packages
Luxora Worldwide is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.
If you believe your package is lost, please contact the shipping provider first. Our support team will also try to assist where possible.
8. Shipping Delays
Unexpected delays may occur due to:
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Weather conditions
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Customs processing
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Courier service issues
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High shipping demand
Luxora Worldwide is not liable for delays caused by external factors.
9. Contact Us
If you have questions about shipping or your order, please contact our customer support team through our website.